Turn Instagram DMs, website enquiries and walk-ins into store visits and repeat purchases. Callorax answers instantly on WhatsApp, calls back missed enquiries and brings past customers back with timely offers.
Tag customers by category, spend and last purchase to power smarter campaigns.
Answers stock, price and timing questions 24×7 and shares catalogues — then hands over to staff when needed.
Every missed store call gets an AI callback within a minute, so no enquiry walks to a competitor.
Customers who book a trial or pickup get a reminder with the store location the day before.
Send festive and new-arrival offers to opted-in customers, segmented by what they bought before.
All store staff reply from one business number — chats stay with the business, not personal phones.
See who came back, how often and from which campaign.
The AI agent follows your script, listens, answers from your knowledge base and records the answers straight into the lead record.
Sample AI call
Hindi · Instagram enquiry · 31 secondsAI agent: Hi Neha, thanks for asking about the lehenga collection. Would you like to see it in store this weekend?
Customer: Sunday afternoon, maybe.
AI agent: I've reserved 3 pm on Sunday and sent the store location on WhatsApp.
Retail shop pipeline · this week
Enquiry
14Aarav
Diya
Engaged
11Kabir
Isha
Store visit
8Reyansh
Anika
Purchased
5Vihaan
Myra
Repeat customer
2Arnav
Sara
Yes. Route enquiries by store or city, give each team its own view and see everything from one dashboard.
Follow up every store enquiry and missed call on WhatsApp, invite them back for offers and track who actually buys.
