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Trust & security

Your leads are your business. We keep it that way.

Buyer phone numbers, conversations and recordings are some of the most sensitive data a sales team holds. Callorax is built to keep them private, controlled and auditable.

  • Role-based access
  • Full audit trail
  • Consent-first calling
Controls

What protects your data.

  • 01

    Access control

    Roles with record scope — own, team or all — plus per-user overrides. Channel partners only ever see their own leads.

  • 02

    Audit log

    Every change, export and API call is logged with the user, time and IP address, and can be exported for review.

  • 03

    Sign-in security

    Two-factor authentication, Google SSO, session timeouts and IP restrictions for office-only access.

  • 04

    Encryption

    HTTPS everywhere in transit. Credentials, tokens and API secrets are encrypted at rest and shown masked.

  • 05

    Data ownership

    Export your leads, calls and chats anytime. Workspace data is deleted on request when you leave.

  • 06

    Scoped API keys

    API keys and MCP access carry explicit scopes, expiry dates and approval steps — never all-or-nothing.

Calling compliance

AI calling that respects the rules.

Automated calling only works long-term if buyers trust it. These guardrails are on by default.

  • Calls only to people who enquired with your business
  • DND scrubbing where applicable
  • Registered, KYC-verified caller IDs
  • Agent discloses it's a virtual assistant
  • Recording disclosure at the start of each call
  • Calling windows respect the buyer's local time
  • Opt-out honoured instantly across calls and WhatsApp

DPDP Act, 2023

Built for India's Digital Personal Data Protection Act.

Purpose limitation. Lead data is processed only to respond to the enquiry the buyer made.

Consent records. Capture and store consent alongside each lead, with timestamps and source.

Data-principal rights. Support access, correction and erasure requests from your buyers.

FAQ

Security questions

You do. Your leads, recordings and conversations belong to your business. Export everything at any time, and on request we delete your workspace data when you leave.

Your buyer data, locked to your team.

Roles, audit logs, two-factor sign-in and consent-first calling are on from day one. Ask us anything before you sign.